Electrosurgical Unit Service & PM for Surgery Centers, Dental & Specialty Clinics
PBES services electrosurgical generators — output verification, foot-switch and hand-piece checks, return-pad monitoring, and clear inspection records.
- Cut/coag output verification
- Onsite service nationwide
- Return-electrode monitoring checks
- Documented PM and repair records
Every ESU visit captures cut/coag output, alarm response, return-pad monitoring, and accessory condition.
- Service Type
- ESU service, PM, and output verification
- Equipment Supported
- Common electrosurgical generator platforms
- Common Issues
- Weak output, alarm faults, return-pad errors, foot-switch failures
- Facilities Served
- ASCs, dental, OB/GYN, dermatology, specialty clinics
At a glance
A quick summary of this service.
The problem
An ESU that under-performs is a case delay — or worse.
Electrosurgical generators degrade quietly. Foot-switches wear, hand-piece connectors loosen, cables fray, and output drifts. The first sign is often a surgeon reaching for a higher setting mid-case.
PBES helps clinical teams verify cut/coag output, confirm return-pad monitoring, and document PM on every generator in the facility.
The result: fewer surprises in the OR, cleaner survey files, and a longer usable life from each unit.
Common issues
What we commonly see on ESUs.
Most electrosurgical findings fall into a small handful of categories.
Low or drifting output
Cut or coag output not meeting selected setting under test.
REM / return-pad faults
Return-electrode monitoring alarms at the start of a case.
Foot-switch failures
Intermittent activation, stuck pedals, damaged cables.
Hand-piece connector wear
Loose or damaged accessory receptacles.
Alarm test failures
Audible / visual alarms not responding as designed.
Missing PM records
No documented service history for surveyor review.
Accessory issues
Worn cables, damaged hand-pieces, missing return pads on the cart.
Smoke-evacuation coupling
Integrated smoke-evac ports and interfaces not verified.
Our approach
How PBES handles every service visit.
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
- Step 01
Document the reported issue
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
- Step 02
Identify equipment and asset details
Confirm make, model, serial, and control number so the record ties back to the right device.
- Step 03
Inspect and test the device
Visual inspection plus operational testing appropriate for the equipment and reported issue.
- Step 04
Troubleshoot the likely cause
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
- Step 05
Perform service, PM, or recommendation
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
- Step 06
Verify operation and document in TESSA
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
One record for every ESU, every OR.
TESSA gives multi-room and multi-site organizations a single view of ESU status — where each generator lives, when it was last serviced, output verification history, and outstanding follow-ups.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
- Every ESU tracked by OR and location
- Cut/coag output verification history
- REM / return-pad monitoring test results
- Foot-switch and hand-piece service log
- PM schedule and next-due dates
- Multi-site rollups for administrators
Documentation
Clear documentation after every service visit.
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
- Equipment identification (make, model, serial)
- Location and OR identifier
- Cut and coag output verification results
- Return-electrode monitoring test
- Alarm response test
- Foot-switch and hand-piece condition
- Accessory inventory and cable condition
- Recommendations and follow-up
- Facility
- Example Facility
- Equipment
- Make / Model
- Serial
- SN-XXXXXXX
- Technician
- PBES field service
- Visit date
- MM / DD / YYYY
- Report ID
- TESSA-ESU-000123
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Related PBES services
Explore related biomedical services.
Facilities served
Healthcare organizations PBES supports.
Service area
Nationwide service. Florida-headquartered.
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
Frequently asked questions.
How often should an ESU be serviced?
Facilities typically follow manufacturer guidance for PM intervals — commonly annual, with output verification more often for high-volume rooms.
Do you verify cut and coag output?
Yes. PBES verifies electrosurgical output against manufacturer-specified tolerance and documents the results.
Can you test return-electrode monitoring (REM)?
Yes. Return-pad monitoring and alarm response are part of a standard ESU PM visit.
What if a foot-switch or hand-piece has failed?
PBES evaluates accessory failures during service visits and recommends compatible replacements when available.
Do you support common ESU brands?
PBES supports many common electrosurgical generator platforms. Specific capabilities depend on make, model, and parts availability.
Do you provide records for surveyor review?
Yes. Every ESU service visit produces a written record through TESSA suitable for TJC, AAAHC, and AHCA surveyor files.
Can you PM every ESU across multiple ORs at once?
Yes. PBES schedules multi-OR and multi-site PM visits and rolls results up in TESSA for administrators.
Talk to PBES
Keep every electrosurgical generator ready for the next case.
Talk to PBES about ESU PM, output verification, and repair support for your surgery center, dental office, or specialty clinic.