PBES services electrosurgical generators — output verification, foot-switch and hand-piece checks, return-pad monitoring, and clear inspection records.
Every ESU visit captures cut/coag output, alarm response, return-pad monitoring, and accessory condition.
At a glance
The problem
Electrosurgical generators degrade quietly. Foot-switches wear, hand-piece connectors loosen, cables fray, and output drifts. The first sign is often a surgeon reaching for a higher setting mid-case.
PBES helps clinical teams verify cut/coag output, confirm return-pad monitoring, and document PM on every generator in the facility.
The result: fewer surprises in the OR, cleaner survey files, and a longer usable life from each unit.
Common issues
Most electrosurgical findings fall into a small handful of categories.
Cut or coag output not meeting selected setting under test.
Return-electrode monitoring alarms at the start of a case.
Intermittent activation, stuck pedals, damaged cables.
Loose or damaged accessory receptacles.
Audible / visual alarms not responding as designed.
No documented service history for surveyor review.
Worn cables, damaged hand-pieces, missing return pads on the cart.
Integrated smoke-evac ports and interfaces not verified.
Our approach
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
Confirm make, model, serial, and control number so the record ties back to the right device.
Visual inspection plus operational testing appropriate for the equipment and reported issue.
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
TESSA gives multi-room and multi-site organizations a single view of ESU status — where each generator lives, when it was last serviced, output verification history, and outstanding follow-ups.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
Documentation
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Case studies · Example
A preview of the case-study library that lives underneath every equipment page — once connected, these will be generated from verified TESSA service reports.
These case studies are example placeholders shown for demonstration. Real case studies can be generated from verified TESSA service reports and attached to the relevant equipment page.
Related PBES services
Facilities served
Service area
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
Facilities typically follow manufacturer guidance for PM intervals — commonly annual, with output verification more often for high-volume rooms.
Yes. PBES verifies electrosurgical output against manufacturer-specified tolerance and documents the results.
Yes. Return-pad monitoring and alarm response are part of a standard ESU PM visit.
PBES evaluates accessory failures during service visits and recommends compatible replacements when available.
PBES supports many common electrosurgical generator platforms. Specific capabilities depend on make, model, and parts availability.
Yes. Every ESU service visit produces a written record through TESSA suitable for TJC, AAAHC, and AHCA surveyor files.
Yes. PBES schedules multi-OR and multi-site PM visits and rolls results up in TESSA for administrators.
Talk to PBES
Talk to PBES about ESU PM, output verification, and repair support for your surgery center, dental office, or specialty clinic.
