PBES helps keep spot-check vitals monitors accurate and reliable — NIBP, SpO2, and temperature — with repair, PM, and documentation support.
PBES verifies each parameter module and accessory before the unit returns to clinical use.
At a glance
The problem
Spot-check vitals are the first step of nearly every clinic visit. When the NIBP won't cuff, the SpO2 won't read, or a temperature probe won't recognize, patient flow bottlenecks at the intake room.
Small parts wear out faster than most facilities realize — cuffs, hoses, SpO2 cables, temperature probes — and each has its own service path.
PBES isolates the cause, restores reliable spot-check operation, and captures the visit on the equipment record.
Common issues
Most vitals-monitor calls come down to one of these.
Slow, incomplete, or failed inflations, or repeated error codes.
Reads erratically or drops signal even on a well-perfused patient.
Probe not recognized, drift, or slow to reach reading.
Runs down quickly, won't hold a charge, or shuts off unexpectedly.
On models with integrated printers — feed and thermal print issues.
Worn cuffs and hoses causing repeat retakes and false errors.
Screen or power problems that keep the unit from booting reliably.
Units running past recommended service intervals without inspection.
Ground continuity or leakage current findings on inspection.
Our approach
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
Confirm make, model, serial, and control number so the record ties back to the right device.
Visual inspection plus operational testing appropriate for the equipment and reported issue.
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
TESSA helps clinics and multi-site groups keep every spot-check vitals monitor on a real service record — no more scattered PM stickers or lost paperwork.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
Documentation
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Case studies · Example
A preview of the case-study library that lives underneath every equipment page — once connected, these will be generated from verified TESSA service reports.
These case studies are example placeholders shown for demonstration. Real case studies can be generated from verified TESSA service reports and attached to the relevant equipment page.
Related PBES services
Facilities served
Service area
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
Most vitals monitors benefit from at least an annual PM, typically paired with electrical safety inspection where applicable.
Yes. When compatible parts are available, PBES replaces cuffs and hoses and documents the work performed.
Yes. Probe recognition, reading verification, and replacement recommendations are standard on a PM visit.
PBES supports many common spot-check vitals monitors. Specific capabilities depend on make, model, and parts availability.
Yes. Multi-site clinic groups can standardize PM intervals, records, and follow-ups through TESSA.
Yes. A technician can inspect the cuff, hose, module, and battery path to isolate the source and document the finding.
Where applicable, PBES combines PM and electrical safety inspection into a single visit to minimize disruption.
Talk to PBES
Talk to PBES about vital signs monitor repair, PM programs, and documentation across your practice or group.
