PBES builds and executes PM programs aligned with manufacturer guidance — so equipment stays reliable, inspection-ready, and documented on every device.
Every unit gets a PM record with interval, last-service date, findings, and next-due — administered through TESSA.
At a glance
The problem
Every facility eventually pays for skipped PMs — in equipment downtime, expedited repair calls, findings on inspection reports, and equipment that fails earlier than it should.
The other cost is invisible: administrators without a clear picture of the equipment they're responsible for, and staff assumptions that 'someone else' is tracking it.
PBES delivers PM as a real program — with per-device records, next-due visibility, and multi-site rollups through TESSA.
Common issues
PM programs are tailored to equipment type, use, and manufacturer guidance.
Verifies the device operates within expected parameters.
Gaskets, cables, cuffs, filters, batteries, and similar wear items.
Where applicable, calibration and verification against a reference.
Ground continuity, leakage current, and cord condition.
Manufacturer firmware and configuration review where applicable.
Confirmation that clinical accessories are present and functional.
Confirms records are complete and next-due is scheduled.
Any finding routes to a repair recommendation with clear next steps.
Our approach
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
Confirm make, model, serial, and control number so the record ties back to the right device.
Visual inspection plus operational testing appropriate for the equipment and reported issue.
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
TESSA makes PM programs visible — inventory, last-service, next-due, and findings — so administrators can plan, budget, and prove the work.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
Documentation
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Case studies
Documented repairs from PBES technicians — reported issue, root cause, resolution, and verification.
Related PBES services
Annual ESI documentation for patient-care devices.
Per-outlet receptacle testing and documentation for patient-care areas.
Annual NFPA 80 fire and smoke door assembly inspections, per door.
Inventory, service history, PM and repair visibility.
Facilities served
Service area
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
A PM visit typically includes functional verification, inspection of wear items, applicable calibration checks, electrical safety inspection where relevant, and documented recommendations.
Most equipment benefits from at least an annual PM; frequency should follow manufacturer guidance and how heavily the device is used.
Yes. PBES builds PM programs aligned with equipment type, use, and manufacturer guidance, and documents every visit through TESSA.
Where applicable, PM and ESI are combined into one visit to minimize disruption to clinical operations.
Yes. TESSA is built for multi-site organizations and gives administrators one view across every location.
PBES supports many common medical devices. Specific capabilities depend on make, model, and parts availability.
Records are per-device and include identification, interval, checks performed, findings, and next-due — suitable for internal files and inspection documentation.
Talk to PBES
Talk to PBES about PM proposals, program design, and multi-site coverage nationwide.
