Legal
Privacy Policy
Last updated: January 1, 2026
This policy explains what information PBES collects when you visit our website or request service, how we use it, and the choices you have.
1. Who we are
Physicians Biomedical Equipment Services (“PBES,” “we,” “us”) is a Florida-headquartered biomedical service company. Contact: service@pbesbiomed.com · (321) 953-5880.
2. Information we collect
- Information you give us: name, facility, email, phone, equipment details, and any notes you provide in quote, contact, or sample-report request forms.
- Automatic technical data: IP address, browser and device type, referring URL, and pages viewed, collected via standard server logs and analytics cookies.
- Service records: equipment inventories, inspection results, and asset history you provide or that we generate while performing service.
3. How we use information
We use information to respond to inquiries, schedule and perform service, provide inspection reports and documentation, invoice for work performed, comply with legal and regulatory obligations, and improve our website and services. We do not sell personal information.
4. Sharing
We share information only with staff, subcontracted technicians, and vendors that need it to deliver services (for example, hosting, email, or accounting providers), and with authorities when required by law. Customer equipment and service records are treated as confidential business information.
5. Cookies and analytics
Our site uses cookies for basic functionality and aggregate analytics. You can disable cookies in your browser; some site features may not work as intended.
6. Data retention
We retain inquiry and service records for as long as needed to support the customer relationship and to meet legal, tax, and compliance obligations.
7. Security
We use administrative, technical, and physical safeguards designed to protect the information we hold. No system is 100% secure; we encourage customers to send sensitive information through secure channels rather than email.
8. Your choices
You may request access to, correction of, or deletion of the personal information we hold about you by emailing service@pbesbiomed.com. We will respond within a reasonable time and as required by applicable law.
9. Children
Our services are directed to healthcare organizations. We do not knowingly collect personal information from children under 13.
10. Changes
We may update this policy from time to time. Material changes will be reflected in the “Last updated” date above.
11. Contact
Questions about this policy or our data practices: service@pbesbiomed.com.