PBES helps keep multi-parameter monitors accurate and available — with service for NIBP, SpO2, ECG, temperature, printer, and battery issues.
Every monitor visit verifies each parameter module, alarms, and battery before returning the unit to clinical use.
At a glance
The problem
Multi-parameter monitors are relied on for real-time vitals during procedures, admissions, and recovery. When NIBP won't cuff, SpO2 reads poorly, or an alarm won't stop, the clinical team loses confidence in the number on the screen.
The cause is often a specific parameter module, a worn cable or cuff, a battery near end of life, or an intermittent display issue — and each takes a different fix.
PBES isolates the actual issue, restores accurate operation, and documents the visit on the equipment record.
Common issues
If a monitor is behaving unexpectedly, one of these is usually behind it.
Won't cuff, over/under-inflation, error codes, or inconsistent readings.
Poor signal, wrong readings, or sensor recognition errors.
Lead-off alarms, artifact, or missing waveform on one or more leads.
Probe recognition or reading drift on temperature modules.
Won't hold a charge, shuts down when unplugged, or age-related capacity loss.
Screen flicker, no boot, or power-supply-related shutdowns.
Alarms that won't clear, misconfiguration, or module fault messages.
Worn NIBP hoses, cracked SpO2 cables, damaged lead wires.
Ground continuity or leakage current findings on inspection.
Our approach
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
Confirm make, model, serial, and control number so the record ties back to the right device.
Visual inspection plus operational testing appropriate for the equipment and reported issue.
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
TESSA gives clinical leaders visibility into every patient monitor across every OR, procedure room, and clinic — PM status, recurring parameter issues, and open follow-ups without chasing paper.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
Documentation
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Case studies
Documented repairs from PBES technicians — reported issue, root cause, resolution, and verification.
Related PBES services
Facilities served
Service area
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
Most patient monitors benefit from at least an annual PM, often paired with an electrical safety inspection. Frequency should follow manufacturer guidance and how heavily the unit is used.
PBES services many common NIBP, SpO2, ECG, and temperature modules. Specific capabilities depend on the make, model, and parts availability.
Yes. When compatible batteries are available, PBES replaces monitor batteries and documents the change on the equipment record.
Functional NIBP checks are typically part of a PM visit. Results are documented on the service record.
Yes. PBES supports ASCs with PM programs, electrical safety inspections, and repair support across all patient monitors on the floor.
Yes. TESSA is built for multi-site organizations so PM status and service history are visible across every location.
Yes. Persistent alarms usually trace back to a specific module, cable, or configuration; a technician can isolate the cause and document the finding.
Talk to PBES
Talk to PBES about patient monitor repair, PM programs, and inspection documentation for your facility.
