Answers
Frequently asked questions
Common questions about biomedical equipment inspections, preventive maintenance, repair, and the documentation PBES delivers. Still need something specific? Email service@pbesbiomed.com or call (321) 953-5880.
- What does PBES do?
- PBES provides biomedical equipment services for outpatient healthcare facilities: preventive maintenance, electrical safety inspections, repair, calibration where applicable, and the written documentation that supports your equipment records.
- What is included in a preventive maintenance visit?
- A typical PM visit includes visual and mechanical inspection, functional verification, electrical safety testing where applicable, cleaning and adjustment as needed, tagging, and a written report covering equipment identification, findings, work performed, and recommendations.
- How often should medical equipment be inspected?
- Most outpatient facilities schedule inspections at least annually, with more frequent intervals for higher-use or higher-risk devices. Manufacturer guidance, device risk, utilization, and your own facility policy should drive the interval.
- What documentation do we receive after a visit?
- Every service visit produces a written report through TESSA covering equipment identification, reported issue, findings, work performed, verification, and recommendations — formatted so it can go straight into your equipment records.
- Does PBES help with inspection and survey preparation?
- Yes. PBES acts as a documentation partner: we perform the service and produce consistent, retrievable records. Determining what your facility must demonstrate to an accreditor or regulator remains your facility's responsibility, and we recommend confirming requirements with the applicable authority.
- What electrical safety limit does PBES test to?
- For chassis leakage current, PBES tests to ≤ 500 µA in both the leakage-current-off and leakage-current-on states. Device-specific manufacturer limits take precedence when they are more restrictive.
- What kinds of equipment do you service?
- Common outpatient equipment including autoclaves and sterilizers, AEDs and defibrillators, ECG/EKG machines, patient monitors, vital signs monitors, exam tables and lights, surgical tables, ESUs, centrifuges, infusion pumps, ultrasound machines, scales, thermometers, and medical refrigerators and freezers.
- What types of facilities do you work with?
- Physician offices, ambulatory surgery centers, community health centers, urgent care, dental groups, physical therapy clinics, ophthalmology and eye surgery centers, and multi-site outpatient networks.
- Where does PBES provide service?
- PBES is headquartered in Florida and supports facilities across the country, including multi-state outpatient networks. See our coverage pages for details on a specific state or metro.
- Can you support multi-site organizations?
- Yes. TESSA keeps service history and documentation consistent across locations so a network can see the same report format and equipment record structure at every site.
- How quickly can you respond to a service request?
- Response depends on location, device, and scheduling. Contact us with your facility and equipment details and we will confirm availability directly rather than quote a blanket turnaround.
- Do you provide a quote before repair work?
- For repairs beyond a standard PM, PBES provides a recommendation and estimate for facility approval before proceeding, when scope allows.
- Does PBES sell equipment and parts?
- Yes. PBES sources equipment, accessories, and consumables for the devices we service. See the sales page or contact us with the model you need.
- How do we get started?
- Request a quote with your facility type, locations, and a rough equipment count. We will follow up to scope a program that fits your schedule and documentation needs.
Keep reading
Deeper guidance on inspections, documentation, and equipment programs.