Service · Calibration & performance verification

Calibration Checks & Performance Verification on the Devices Your Clinicians Rely On

PBES verifies that medical equipment performs within expected parameters — running applicable calibration checks and performance tests against manufacturer guidance and reference standards, with measured results documented per device.

  • Measured results, not pass/fail guesses
  • Checks matched to the device and manufacturer guidance
  • Per-device records in TESSA
  • Findings routed to repair when out of spec
TESSA · Service snapshot
Verification matched to the device
Measured & documented

Not every device requires formal calibration. The checks performed depend on equipment type, manufacturer service information, applicable standards, and facility policy — and every result is recorded with the measured value.

Service Type
Calibration checks & performance verification
Equipment Supported
Many common patient-care and diagnostic devices
What's Verified
Operation against expected/manufacturer parameters
Facilities Served
ASCs, urgent cares, clinics, physician groups, CHCs, labs
Report format · TESSA PDF · Portal

At a glance

A quick summary of this service.

Service Type
Calibration checks & performance verification
Equipment Supported
Many common patient-care and diagnostic devices
What's Verified
Operation against expected/manufacturer parameters
Facilities Served
ASCs, urgent cares, clinics, physician groups, CHCs, labs
Documentation
Measured results recorded per device in TESSA
Coverage
Onsite service across supported regions

The problem

A device that powers on is not the same as a device that performs to spec.

Equipment can look operational but drift out of its expected range over time — a monitor that reads slightly high, a pump that delivers marginally off rate, a defibrillator with low output. Without measured verification, those issues stay hidden until they affect a patient or a survey.

Facilities also need the record, not just the check. An administrator or surveyor wants to see what was tested, what the measured value was, what standard or reference it was checked against, and whether it passed.

PBES runs calibration checks and performance verification appropriate to the device, and documents the measured results — so the record reflects what was actually verified.

Common issues

What calibration & performance verification may include

Scope is determined by equipment type, manufacturer guidance, and the service agreement. Not every check applies to every device.

Functional performance verification

Confirms the device operates within expected parameters for its intended use.

Calibration checks

Where applicable, verification against a reference standard or known input.

Vital-signs accuracy

NIBP, SpO2, and temperature against a reference where supported.

Flow-rate verification

Infusion pump delivery accuracy checked against a measured reference.

Temperature verification

Refrigerator, freezer, and autoclave temperature against a calibrated probe.

Speed / timer verification

Centrifuge RPM and timer checked against a measured reference.

Output verification

Defibrillator energy and ESU output checked where applicable.

Alarm verification

Patient-monitor and device alarms confirmed to trigger at set limits.

Battery & power verification

Battery capacity and power-condition checks on portable devices.

Measured-result documentation

Every check recorded with the measured value and pass/fail outcome.

Our approach

How PBES handles every service visit.

A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.

  1. Step 01

    Confirm device & service scope

    Identify make, model, serial, and the manufacturer guidance that applies to this device.

  2. Step 02

    Determine applicable checks

    Select the calibration checks and performance tests appropriate to the equipment type and applied parts.

  3. Step 03

    Verify against reference

    Run the checks against a reference standard or known input where applicable.

  4. Step 04

    Record measured results

    Capture the measured value and pass/fail outcome for each check.

  5. Step 05

    Flag out-of-spec findings

    Any result outside expected range routes to a repair recommendation with clear next steps.

  6. Step 06

    Document in TESSA

    Per-device verification record with measured results, ready for an administrator or surveyor.

TESSA · The PBES advantage

Every verification recorded with the measured value.

TESSA keeps the verification history on the asset — what was checked, the reference used, the measured result, and the next-due — so administrators can see the actual condition of the fleet, not just a pass mark.

TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.

  • Per-device verification record with measured results
  • Reference standard and check performed
  • Pass/fail outcome and out-of-spec flags
  • Service history alongside PM and ESI records
  • Next-due visibility for planning
  • Multi-site rollups for fleet condition

Documentation

Clear documentation after every service visit.

TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.

  • Equipment identification (make, model, serial)
  • Checks performed and reference standard used
  • Measured result for each check
  • Pass/fail outcome per check
  • Out-of-spec findings and repair recommendations
  • Technician and visit date
  • Next-due where applicable
TESSA · Service report
Example report layout
Completed
Facility
Example Facility
Equipment
Make / Model
Serial
SN-XXXXXXX
Technician
PBES field service
Visit date
MM / DD / YYYY
Report ID
TESSA-CAL-000123
Findings

Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.

Example layout · anonymized for demonstration

Facilities served

Healthcare organizations PBES supports.

Community health centers
Surgery centers
Urgent care groups
Dental practices
Physician & specialty clinics
Labs & multi-site groups

Service area

Nationwide service. Florida-headquartered.

PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.

See full coverage
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Active coverageOn request27 states

FAQ

Frequently asked questions.

What's the difference between calibration and performance verification?

Performance verification confirms a device operates within expected parameters for its intended use. Calibration checks verify measured accuracy against a reference standard or known input. Not every device requires formal calibration; the applicable checks depend on the equipment type and manufacturer guidance.

Do all medical devices need calibration?

No. Whether a device requires calibration checks depends on its type, function, manufacturer service information, and facility policy. PBES determines the applicable checks based on the equipment rather than applying a universal test to every device.

How often should calibration and performance verification be performed?

Frequency should follow manufacturer guidance, the device's use, and facility policy. Many devices are verified as part of an annual PM, but specific intervals depend on the equipment and how heavily it is used.

What standards or guidance does PBES follow?

PBES performs checks based on manufacturer service information and applicable standards for the equipment type. We document what was checked, the reference used, and the measured result rather than applying a single universal protocol.

Are the results traceable and documented?

Yes. Each check is recorded with the measured value, the reference standard or input used, and a pass/fail outcome. Records are organized per device in TESSA and can be handed to an administrator or surveyor.

Can PBES verify [a specific device]?

PBES supports many common patient-care and diagnostic devices. Specific capabilities depend on make, model, parts, and available references — contact us with the equipment and we'll confirm what verification applies.

What happens if a device fails verification?

Any out-of-spec result is flagged in TESSA and routed to a repair recommendation with clear next steps, so the finding is documented and acted on rather than left unresolved.

Talk to PBES

Move from 'it works' to 'it performs to spec — and here's the measured record.'

Talk to PBES about calibration checks and performance verification for your facility or your whole group.