PBES helps clinical teams keep power exam tables and procedure chairs functional and safe — with service for lift, controls, motors, and stability issues.
PBES documents unit condition, function of each control, and safety observations on every visit.
At a glance
The problem
Power exam tables and procedure chairs are used constantly, and when the lift stalls, the controls stop responding, or the base feels unstable, the room stops being usable — and the schedule reshuffles.
Repairs range from control-panel issues to motor and hydraulic service. Getting to the right fix quickly is what keeps the room online.
PBES helps clinical teams evaluate, service, and document these units so the exam room stays available.
Common issues
Most calls come down to one of these — controls, motion, or stability.
Table won't raise, lower, or stalls partway through the motion.
Foot pedal, hand control, or panel not responding as expected.
Slow motion, unusual noise, or fluid concerns on hydraulic units.
Table or chair feels loose, wobbles, or leans out of level.
Positioning sections not holding position, or motion stops responding.
Cracked, worn, or damaged upholstery affecting infection control.
Intermittent power, damaged cord, or reset behavior at the outlet.
Units past recommended service intervals without inspection.
Our approach
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
Confirm make, model, serial, and control number so the record ties back to the right device.
Visual inspection plus operational testing appropriate for the equipment and reported issue.
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
TESSA helps practices track every powered table and chair — what's been serviced, what recurring issues exist, and what's due for follow-up.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
Documentation
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Case studies · Example
A preview of the case-study library that lives underneath every equipment page — once connected, these will be generated from verified TESSA service reports.
These case studies are example placeholders shown for demonstration. Real case studies can be generated from verified TESSA service reports and attached to the relevant equipment page.
Related PBES services
Facilities served
Service area
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
Most facilities schedule at least an annual PM for power tables and procedure chairs, often paired with electrical safety inspection where applicable.
PBES supports many common power and hydraulic exam tables. Specific capabilities depend on make, model, and parts availability.
Yes. Control replacement and diagnosis are standard on power-table service visits.
Yes. Any stability concern should trigger a service visit; findings are documented for the equipment record.
Yes. TESSA supports room-by-room equipment records so nothing slips between visits.
Yes. Electrical safety inspection is commonly documented alongside PM visits on patient-care devices.
PBES can document upholstery condition and recommend recovery or replacement based on infection-control and use considerations.
Talk to PBES
Talk to PBES about exam-table and procedure-chair repair, PM, and inspection documentation across your practice.
