PBES helps keep automated external defibrillators inspection-ready — with pad and battery tracking, self-test review, and clear documentation.
Every AED visit captures self-test status, battery age, pad expiration, and follow-up recommendations.
At a glance
The problem
AEDs sit on a wall for months at a time. Pads expire. Batteries age. Self-tests fail quietly. And in a facility with multiple locations, tracking who checked what — and when — turns into a paperwork problem.
PBES helps clinical and administrative teams close that gap with real inspection records and expiration tracking.
The result: fewer surprises, cleaner records, and confidence that every AED is ready.
Common issues
Most AED findings fall into a small handful of categories.
Adult / pediatric pads past manufacturer expiration date.
Low or expiring battery indicated by unit status.
Self-test indicator showing fault at the wall check.
Missing, unreadable, or non-green readiness indicator.
Missing inspection logs, unclear ownership, or scattered records across sites.
Firmware update or configuration guidance from the manufacturer.
Rescue kit, razor, or spare pads missing from the cabinet.
Alarmed cabinet not functioning or signage unclear.
Our approach
A disciplined sequence, delivered the same way on every device — so your team gets consistent service and consistent documentation through TESSA.
Capture symptoms, error codes, history, and how the problem is affecting the workflow.
Confirm make, model, serial, and control number so the record ties back to the right device.
Visual inspection plus operational testing appropriate for the equipment and reported issue.
Based on manufacturer guidance and service findings, isolate the probable cause or next step.
Adjustments, cleaning, wear-part replacement, or clear repair recommendations when parts and scope allow.
Post-service verification and a clean written report you can hand to an administrator or surveyor.
TESSA · The PBES advantage
TESSA gives multi-site organizations a single view of AED readiness — where each unit is, when pads expire, when batteries are due, and who did the last inspection.
TESSA — Technical Equipment Support and Service Assistant — is how PBES organizes equipment records, service history, PM status, and repair follow-up for the facilities we serve.
Documentation
TESSA helps PBES produce clean, consistent service documentation — the record your administrators, biomed program, and surveyors expect to see.
Example: reported issue evaluated, functional testing performed, findings and recommendations documented for facility records.
Example layout · anonymized for demonstration
Case studies
Documented repairs from PBES technicians — reported issue, root cause, resolution, and verification.
Related PBES services
Facilities served
Service area
PBES supports single-location practices and multi-site healthcare groups in 27 states, coast to coast. Same team, same standards, wherever your facilities are.
See full coverageFAQ
Facilities usually follow manufacturer guidance and internal policy for readiness checks. Periodic professional inspection helps confirm pads, batteries, and self-test status.
Yes. When compatible parts are available, PBES supports pad and battery replacement and documents the change on the equipment record.
Yes. TESSA captures pad and battery expiration on every AED so administrators can see what's due before it expires.
Take the unit out of readiness use, log the failure indication, and contact PBES so a technician can evaluate the unit and document findings.
PBES supports many common AED platforms. Specific capabilities depend on make, model, and parts availability.
Yes. Every AED inspection produces a written record through TESSA suitable for internal files and inspection documentation.
Yes. PBES supports facilities and multi-site groups looking to standardize AED inspections, records, and expiration follow-ups.
Talk to PBES
Talk to PBES about AED inspection support, pad and battery service, and readiness documentation for your facility or group.
